TheJellyHearts, a dessert shop, dessert restaurant, bakery, and cafe chain founded in 2007, is present in six locations across Singapore including Koon Seng Road, E!hub@Downtown East (Pasir Ris), One Raffles Place, The Clementi Mall, United Square and Compass One. The chain specializes in customizable, handcrafted cakes and sweet treats suitable for all ages which are handmade daily using fresh ingredients. The products are Halal-certified and contain no preservatives or trans-fat making them perfect for everyone. The Jelly Cheesecake is the specialty of this brand.
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TheJellyHearts: A Sweet Treat or Sour Experience in Singapore?
TheJellyHearts has been one of the most popular dessert chains in Singapore for some time now, known for their delicious and Instagram-worthy cakes, tarts, and pastries. However, like any other business, it is not immune to negative feedback. We took a closer look at online reviews and comments about TheJellyHearts to see what customers really think.
On Google reviews, TheJellyHearts has an impressive 4.5-star rating with over 700 reviews. Many customers rave about the taste and presentation of their desserts, with some even describing them as the "best cakes in town." One customer wrote, "The cakes are always so fresh and tasty! Love the variety of flavors available too." Another added, "Their cakes are the perfect balance of sweet and light. Always a treat to indulge in."
However, not all reviews were positive. Some customers complained about the price of TheJellyHearts' desserts, with one saying that they were "overpriced for what you get." Another customer was disappointed with the service they received at one of their outlets, writing, "The staff were not friendly and seemed uninterested in helping me choose a cake."
On social media platforms like Instagram and Facebook, TheJellyHearts has a massive following of over 20,000 fans. Many users enthusiastically share photos of their desserts and tag TheJellyHearts in their posts. However, there are also a few negative comments on these platforms. One user wrote on Facebook that they were "disappointed with the quality" of their cake and that it "didn't meet expectations." Another user commented on an Instagram post that their cake was "too dry" and "not worth the price."
Despite some negative feedback, TheJellyHearts seems to have a devoted fan base in Singapore. They have even expanded their business to include a new outlet in Malaysia. In response to negative comments, TheJellyHearts has always been quick to respond, apologizing for any issues and offering to make things right.
In conclusion, TheJellyHearts has received a lot of positive feedback from customers who love their desserts. However, there are also some negative comments about the pricing and quality of their cakes. As with any business, it's important to approach online reviews with a critical eye and consider both the positive and negative feedback before making a decision. Overall, TheJellyHearts seems to be a sweet treat for those looking for delicious cakes and pastries in Singapore.
238 Thomson Rd, #02-10 Velocity @ Novena Square, Thomson Garden Estate
65 Airport Boulevard, Changi Airport Terminal 3 #B2, 29 Closing at 21:00
3155 Commonwealth Avenue West #04-K 7, Queenstown Estate Closing at 21:30
1 Raffles Place #B1/08 Closing at 20:00
90 Koon Seng Road, Kaki Bukit Estate Closing at 20:00
68 Orchard Road #B2-61 Plaza Singapura Closing at 22:00
133 New Bridge Road, B1-50A Chinatown Point
1 Pasir Ris Close #02/111 Closing at 21:00
1 Sengkang Square, #B1/49, Punggol Estate Closing at 21:00
1 Tampines Walk, B1-K14 Our Tampines Hub Closing at 21:00
11 Bidadari Park Drive, Mall, #B1-K 9 Closing at 21:00
930 Yishun Avenue 2 (North Wing) #B1-13 Northpoint City Closing at 22:00
